FAQ's


Delivery options
We offer a range of delivery options. If you are within a 15 mile range of our address at MK43 8LD we can offer personal local delivery (charges may apply) we also offer a contactless kerb-side click and collect service.

For all non frozen/chilled we offer nationwide delivery through one of our delivery partners. For full details on delivery/collection etc. Please go HERE

When will i receive my online order

Orders placed online before 14.00 for nationwide delivery (Non frozen/chilled items only) We aim to despatch all orders the same working day. Delivery should be within 3-4 days as standard.

Are my payments secure

100% secure! All payments go through secure payment gateways and our site is hosted by Shopify which is a secure platform

Can i collect from you?

Of course! simply choose 'Click & Collect' at checkout and we will get your order ready for you to collect kerbside from our address (MK43 8LD) or click on the map below for directions. Once you have placed your order we will contact you with a collection time by phone and will usually have your order ready to collect in 1-2 hours.

Are your products really completely natural

Our mission is to provide the best natural food and treats, and we only deal with trusted suppliers who share this belief. We feed our own animals with what we supply online and would only ever give them the best that we can.

What benefits does raw food offer

Raw food offers many benefits, and it would take a whole web-site to go through all of this. For example, here is a list of commonly accepted physical benefits:

  • Cleaner teeth and fresh breath
  • Better weight control
  • Improved digestion
  • Shinier, healthier skin and coat
  • Reduction of allergy symptoms
  • Harder, smaller, less smelly stools
  • Increased mobility in older animals
  • More energy and stamina
  • Strengthened immune system
  • Improved liver, pancreatic and bowel health

For further information on this complex subject we reccomend the excellent 'Feeding dogs: The science behind the dry versus raw debate by Dr Connor Brady' if you have any questions, i will be happy to answer them at: sian@perfectlypawsome.co.uk

How easy is it to change my dog's food from dry mix to raw

I would recommend 2 choices when swapping over to raw:
Just do a complete swap. Stop kibble and go straight onto raw.
Or
If you have some kibble left to use then feed raw on 1 meal and kibble on the 2nd meal.
Never mix kibble and raw together as this can cause an upset stomach as dogs digest raw and kibble at different rates. Any further questions regarding this please contact me:

sian@perfectlypawsome.co.uk

I heard a lot about Natural worming - can you tell me more?

It's believed that natural hairy products such as our lamb ears with hair are an excellent choice for worming dogs naturally without the use of harsh tablets.
Hair is indigestable, so basically acts like a brush cleaning out the digestive track, this 'Brushing' action also removes worms and eggs, so feeding these products regulary will help to promote so many benefits. I would recommend a hairy treat atleast 2 - 3 times per week. Our 'hairy' primal products can be found HERE

A clean digestive track also ensures that nutrients can be absorbed easier, so it's a win win!

Hairy products are also an excellent product for helping maintain your pet's teeth.

We would also recommend the use of a worm count kit, once or twice a year. These can be found HERE